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Return Policy


Cape Robbin offers 30 day return policy, all orders except final sale products can be request for return within 30 days after receiving your items.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Please print out the receipt or proof of purchase.


Start Return

 

Please follow the on-screen process to request for your return. 

You must return the items in the original box. The box should be undamaged, with no tape or labels attached. If you return the item with a damaged box or with tape your return will be rejected all together.

Please allow 7 days processing time for the refund to be issued back to your original payment method.

International 
We currently don't accept international returns.

Out Of Continental U.S. Returns
We currently don't accept returns from Alaska, Hawaii, Puerto Rico or military base addresses.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.


You can always contact us for any return question at signup@caperobbin.com.